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Utility Company Highlights Emergency Readiness 

As part of National Preparedness Month in September, CenterPoint Energy is reaffirming its commitment to safety and resiliency by spotlighting the extensive emergency preparedness efforts the company has undertaken in the last year. CenterPoint has plans to deal with extreme weather and other emergency situations and strongly encourages the public to develop their own plans and take proactive steps to prepare for severe weather. 

“Safety is CenterPoint’s most important responsibility, and we’ve taken meaningful steps to ensure we’re ready to respond when severe weather strikes,” said Tony Gardner, Senior Vice President and Chief Customer Officer. “We want our customers to be ready too. Please take a few minutes and make sure you’re signed up for CenterPoint’s Power Alert Service®️ to receive important service updates when it matters most. Check your emergency kit for all the necessary supplies and replace anything that’s expired. Talk to your loved ones about what to do and where to go in case of emergency, because practicing those plans during a normal day can make all the difference. By taking proactive measures, customers can stay safe and minimize risks, while knowing that CenterPoint is prepared and standing by to support them.” 

“We’ve made big improvements to how we prepare for storms and extreme weather,” said Don Daigler, CenterPoint’s Senior Vice President of Emergency Preparedness and Response. “From better weather tracking to faster crew deployment and stronger equipment, we’re focused on being ready when our customers need us most. This is just the beginning and there is more to come.” 

Electric system preparedness in southwestern Indiana 

To prepare for seasonal peak conditions and extreme weather, CenterPoint’s Indiana Electric operations take steps across generation, distribution and transmission to help keep service safe and reliable: 

  • Crews perform year-round preventive and predictive maintenance to support system reliability during high-demand periods. 
  • Forecasts from various meteorological sources are closely monitored to anticipate severe weather. 
  • Redundancy is built into the distribution and transmission systems to help limit the impact of outages. 
  • Load data is collected and analyzed during peak usage months to support reliable operations and long-term planning. 
  • During declared emergencies, CenterPoint follows Midcontinent Independent System Operator (MISO) protocols, which guide how utilities operate the grid under stressed conditions. 

For storm preparedness resources, including safety tips, outage updates and restoration information, visit CenterPointEnergy.com/ActionCenter